Change and conflict are inextricably linked. If different views and opinions are not given sufficient room for expression, tensions can arise leaving an aftermath, an imprint on the organisation or within individuals with little understanding or learning shared.

We offer a range of services to help support people in the organisation learn from conflicts in constructive ways. These services include:-

• Conflict assessment - to help highlight what might be impacting the situation
• Coaching - to help individuals assess the situation from different perspectives and decide the best way forward
• Training in conflict handling and mediation skills (see also: training and development)
• A mediation service using skilled and experienced mediators

See also: Coaching

The benefits of using mediation for organisations can be the following:

* Essential skills of good communication, listening and questioning are embedded throughout the organisation
* Cost effective ways of resolving conflicts are introduced
* Decreased necessity to use formal grievance procedures
* People's awareness of the needs of others are heightened
* Cultural change can be stimulated as dialogue provides new insights into individual and organisational issues

WHooSH can provide experienced mediators and train people within the organisation in mediation skills.

For more information Contact us.